Last updated: August 29, 2026
At ecommerce.nexpixelhub.com, we respect your privacy and are committed to protecting the personal information you provide when you browse our website, create an account, purchase products, contact us, or subscribe to our communications.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.
Who We Are
Our website is: https://ecommerce.nexpixelhub.com
The website operates as an online fashion and e-commerce store offering clothing, fashion products, accessories, and related products.
For privacy-related questions, you can contact us at:
Email: Nexpixelhub@gmail.com
Phone: +91-9711797505
Business Address: Mohanpur,Sitamarhi,Bihar-843302
Information We Collect
We may collect personal information that you provide directly to us, including:
- Full name
- Email address
- Phone/contact number
- Billing address
- Shipping address
- Account username and password
- Order and purchase information
- Payment-related information
- Product reviews and comments
- Information you provide when contacting customer support
- Newsletter and marketing preferences
You may also provide information when you register for an account, place an order, subscribe to our newsletter, submit a contact form, leave a review, or otherwise interact with our website.
Payment Information
When you place an order, payments may be processed by third-party payment providers.
We generally do not store your complete credit/debit card number or payment authentication information on our own servers. Payment information may be collected and processed directly by the payment provider according to its own privacy policy and security practices.
Payment providers used by our store:
[Any of these- Razorpay, Stripe, PayPal, Cashfree, etc.]
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location
- Pages visited
- Products viewed
- Referring website
- Date and time of visits
- Website interaction information
We may use this information to improve website functionality, security, performance, and the shopping experience.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Deliver purchased products
- Process payments
- Create and manage customer accounts
- Provide customer support
- Respond to questions, complaints, returns, and refund requests
- Send order confirmations and shipping updates
- Manage returns and exchanges
- Prevent fraud and unauthorized transactions
- Improve our products and services
- Personalize your shopping experience
- Maintain website security
- Comply with applicable legal and accounting requirements
- Send promotional communications when you have given permission to receive them
E-Commerce and Order Information
When you purchase products from our store, we may collect information such as your name, email address, phone number, billing address, shipping address, order details, and payment-related information.
We use this information to process and deliver your order, communicate with you regarding your purchase, provide customer service, and handle returns, refunds, or exchanges.
We may retain transaction and order information for as long as necessary for business, accounting, legal, tax, fraud-prevention, and dispute-resolution purposes.
Your Account
If you create an account on our website, we may store information such as your:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order history
- Account preferences
You are responsible for keeping your account password confidential.
You may contact us if you wish to update or delete information associated with your account, subject to information that we are required to retain for legal, accounting, security, or legitimate business purposes.
Newsletter and Marketing
If you voluntarily subscribe to our newsletter or marketing communications, we may use your email address and, where applicable, phone number to send you:
- New product announcements
- Fashion updates
- Offers and promotions
- Discounts
- Sales information
- Other relevant store communications
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us.
We will not use your contact information for marketing purposes where applicable law requires your prior consent unless we have obtained that consent.
Cookies
Our website may use cookies and similar technologies.
Cookies may be used to:
- Keep products in your shopping cart
- Remember your login session
- Remember your preferences
- Improve website performance
- Understand how visitors use our website
- Improve our products and services
- Support security and fraud prevention
- Provide relevant marketing where applicable
Some cookies are essential for the operation of the online store and may not be disabled through the website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the shopping cart, checkout, account features, or other parts of our website.
Shopping Cart and Recently Viewed Products
Our store may use cookies or similar technologies to remember products added to your shopping cart and, where enabled, products you have recently viewed.
This allows us to provide essential e-commerce functionality and improve your shopping experience.
Comments and Product Reviews
If you leave a comment, product review, or other publicly visible content on our website, the information you submit may be visible to other visitors.
We may collect the information displayed in the relevant submission form, together with technical information such as your IP address and browser information for security and spam-prevention purposes.
Please avoid including sensitive personal information in publicly visible reviews or comments.
Media Uploads
If you upload images to our website, you should avoid uploading images containing embedded location information, such as EXIF GPS data, unless you are comfortable sharing that information.
Visitors may potentially download publicly accessible images and extract information contained within them.
Embedded Content
Our website may contain embedded content from third-party websites, such as videos, images, social-media content, payment services, maps, or other external services.
Embedded content may behave in the same way as if you had visited the third-party website directly.
These third parties may collect information about your interaction with their content and may use cookies or other tracking technologies according to their own privacy policies.
Who We Share Your Information With
We may share relevant information with trusted third parties when necessary to operate our store and provide services to you.
These may include:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- E-commerce and website service providers
- Email and newsletter providers
- Customer-support services
- Fraud-prevention and security services
- Analytics providers
- Marketing providers, where applicable
- Professional advisers
- Government authorities or law-enforcement agencies when legally required
We only share information where reasonably necessary for the relevant business, legal, security, or service purpose.
Payment Providers
Our website may use third-party payment processors to securely process payments through Multiple third party partners.
We accept payments through [Multiple third party partners like Razorpay, Stripe, PayPal, Cashfree, etc. ]. During payment processing, information necessary to complete or support the transaction may be shared with the payment provider, including billing information, contact information, order information, and payment-related information.
Please refer to the relevant payment provider’s privacy policy for details about how it processes personal information.
Shipping and Delivery
To deliver your purchases, we may provide relevant information to shipping and logistics providers.
This may include:
- Customer name
- Delivery address
- Phone number
- Order information
This information is provided only to the extent necessary to fulfill and deliver your order.
Shipping providers used by our store:
[Third Party Logistics Services ,Shiproket etc.]
Analytics
We may use analytics services to understand how visitors use our website, including which pages and products are viewed and how visitors interact with the site.
Analytics services used:
[Google Analytics / Microsoft Clarity /Pixelsite/ other service use]
Analytics providers may collect information according to their own privacy policies.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
For example, we may retain:
- Customer and order information for accounting and tax purposes
- Account information while your account remains active
- Customer-service communications for as long as necessary to resolve the relevant matter
- Reviews and comments while they remain relevant to our website
- Marketing information until you unsubscribe or otherwise request removal, subject to applicable requirements
Certain information may need to be retained longer when required by law or necessary to resolve disputes, prevent fraud, or protect our legal rights.
Who Has Access to Your Information
Authorized members of our team may have access to information necessary to operate the store.
Depending on their responsibilities, authorized personnel may access:
- Order information
- Customer names
- Contact information
- Billing information
- Shipping information
- Customer-support information
Access is limited to information reasonably necessary for their work, such as processing orders, providing support, managing refunds, and maintaining the website.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing communications
- Request a copy of certain personal information
To exercise an applicable privacy right, contact us using the details provided below.
We may need to verify your identity before completing certain requests.
Password Reset
If you request a password reset, your IP address may be included in the password-reset email for security and fraud-prevention purposes.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Nexpixelhub@gmail.com+91-9711797505+Mohanpur,Sitamarhi
Bihar-843302